Controlled Environments Online Health & Safety Courses
Browse all the courses available or check out the courses in each category
Problem Solving in the Workplace
Online Course
Course Description
This course covers a range of problems that occur in the workplace - and how they can be recognised, controlled and solved.
You'll learn about the three main areas in which problems can occur - people tasks and resources
Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion.
You'll learn about the Equality Act 2010 and how it applies to discrimination.
There'll be coverage of time-wasting - due to individual actions and poorly organised work systems - and how to ensure time at work is spent productively.
It'll also cover problems with resources, such as a lack of raw materials or equipment.
You'll discover the ways problems can be solved by the actions of managers, employees and outside organisations.
Finally, we'll investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts - and the many benefits these resolutions can bring to the workplace
Who is this course for?
This course is aimed at supervisors and managers that want to develop problem solving skills in the workplace. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject.
This course is for individuals who are doing the training for themselves or for businesses who might want to put all of their first line management team through the training, so they all work in the same way and have the same skill set
Advantages
Understanding why problems occur and having the tools to solve common problems quickly will ensure work runs smoothly.
Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training around their work and personal life
Learning Objectives
By the end of this course, you will be able to:
Identify the main areas that can cause problems within the work environment
Define discrimination and its relationship to the Equality Act 2010
Recognise and understand the implications of time wasting in the workplace and how it occurs
Identify the best ways to resolve situations and understand the benefits of conflict resolution
Problem Solving in a Workplace Online Course Details
Course Duration: 30 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in anyway for loading time or thinking time on the questions.
Register for your account today and enjoy the first module of the course for free
Further Progress
Many of our other Business Skills courses compliment this one including Effective Delegation, Introduction to Emotional Intelligence, Leadership Skills and Negotiation.
Recommended System Requirements
Browser: Up to date web browser
Video: Up to date video drivers
Memory: 1Gb+ RAM
Download speed: Broadband (3Mb+)
Sign up for our Newsletter to receive information on new courses and updates
You may also be interested in
Achieving Food Hygiene Rating Level 5, ADHD Awareness, Alcohol Personal Licence, Allergen Awareness, Anti-Harassment and Bullying, Anti-Bribery and Corruption, Anti-Money laundering, Asbestos Awareness IATP, Asbestos Awareness CPD & IIRSM, Asbestos Awareness for Architects and Designers, Assessing Display Screen Equipment, Autism Awareness, Banksman training, Basic Fire Safety Awareness, Basic Fire Safety Awareness for Care Homes, Basic Legionella Management, Behavioural Safety, CDM Awareness, Children and Young People's Mental Health, Conflict Resolution in the Workplace, COSHH, Covid-19 Safe Workplaces, Customer Service, Cyber Security, Dementia Awareness, Depression Awareness, Developing A Workplace Mental Health Policy, Developing Good Employee Relations, Developing Teamwork, Diabetes Awareness, Dignity and Privacy, Disciplinary Procedures, Display Screen Equipment Awareness, Drug and Alcohol Awareness, Duty of Care, Effective Delegation, Electrical Safety, Emergency First Aid at Work, End of Life Care, Epilepsy Awareness, Equality, Diversity and Discrimination, Facebook for Business, Fire Extinguisher, Fire Marshal, Fire Mashal for Care Homes, Handling information in a Care Setting, health and safety in a care setting, Infection Control, Introducing GDPR, Introduction to Early Years Foundation Stage, Introduction to Emotional Intelligence, Introduction to HACCP Level 2, Introduction to Personal Safety for Lone Workers, Introduction to Risk Assessment, Introduction to the Safe Handling of Medicines, Leadership Skills, Learning Disabilities Awareness, Level 1 Food Safety Catering, Level 1 Food Safety Manufacturing, Level 1 Food Safety Retail, Level 2 Food Safety Catering, Level 2 Food Safety manufacturing, Level 2 Food Safety Retail, Licenses Premises Staff Training, LinkedIn for Business, Lockdown Procedure in Schools, Managing Meetings, Managing Occupational Health, Managing Sickness and Absence, Manual Handling, Mental Capacity Act and Deprivation of Liberty Safeguards, Mental Health Awareness, Mental Health First Aid, Moving and Handling People, Negotiation, Noise Awareness, Nutrition and Hydration, Objective Setting, Paediatric First Aid, Person-Centred Care, PPE, Positive Handling in Schools, Preparing for a Job Interview, Presentation Skills, Prevent Duty, Principles of Communication, Problem Solving in the Workplace, Project Management, Safeguarding Adults, Safeguarding Children, Sales Skills, SEO for Business, Sexual Harassment in the Workplace, Sharps Awareness, Slips Trips and Falls, Social Media Marketing, Stress Management, Stroke Awareness, Supervising Food Safety Level 3, Supervising Mental Health at Work, The Principles of Performance Management, Time Management, Twitter for Business, Understanding your Role in Care, Working at Height, Working in confined Spaces, Working Safely, Working withing the Private Security Industry, Workplace health and Safety, Your Personal Development.
© 2023 Controlled Environments Ltd
Co. Reg No. 5810557