Controlled Environments Online Health & Safety Courses
Browse all the courses available or check out the courses in each category
Introduction to Emotional Intelligence
Online Course
CPD & IIRSM Approved
CPD Units: 2
Course Description
Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It's not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.
The research shows which qualities make a star performer and while Emotional Intelligence isn't the sole predictor of performance potential, it has been proven to be a key indicator in this area.
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.
Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace
Who is this course for?
This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to emotional intelligence.
This course is for individuals who are doing the training for themselves or for businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set
Advantages
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.
Introduction to Emotional Intelligence Online Course Details
Course Duration: 50 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in anyway for loading time or thinking time on the questions.
Register for your account today and enjoy the first module of the course for free
Further Progress
For candidates that want to add more qualifications to their CV our Leadership Skills course is ILM approved and can provide them with another recognised management qualification.
For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.
For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable
Recommended System Requirements
Browser: Up to date web browser
Video: Up to date video drivers
Memory: 1Gb+ RAM
Download speed: Broadband (3Mb+)
Sign up for our Newsletter to receive information on new courses and updates
You may also be interested in
Achieving Food Hygiene Rating Level 5, ADHD Awareness, Alcohol Personal Licence, Allergen Awareness, Anti-Harassment and Bullying, Anti-Bribery and Corruption, Anti-Money laundering, Asbestos Awareness IATP, Asbestos Awareness CPD & IIRSM, Asbestos Awareness for Architects and Designers, Assessing Display Screen Equipment, Autism Awareness, Banksman training, Basic Fire Safety Awareness, Basic Fire Safety Awareness for Care Homes, Basic Legionella Management, Behavioural Safety, CDM Awareness, Children and Young People's Mental Health, Conflict Resolution in the Workplace, COSHH, Covid-19 Safe Workplaces, Customer Service, Cyber Security, Dementia Awareness, Depression Awareness, Developing A Workplace Mental Health Policy, Developing Good Employee Relations, Developing Teamwork, Diabetes Awareness, Dignity and Privacy, Disciplinary Procedures, Display Screen Equipment Awareness, Drug and Alcohol Awareness, Duty of Care, Effective Delegation, Electrical Safety, Emergency First Aid at Work, End of Life Care, Epilepsy Awareness, Equality, Diversity and Discrimination, Facebook for Business, Fire Extinguisher, Fire Marshal, Fire Mashal for Care Homes, Handling information in a Care Setting, health and safety in a care setting, Infection Control, Introducing GDPR, Introduction to Early Years Foundation Stage, Introduction to Emotional Intelligence, Introduction to HACCP Level 2, Introduction to Personal Safety for Lone Workers, Introduction to Risk Assessment, Introduction to the Safe Handling of Medicines, Leadership Skills, Learning Disabilities Awareness, Level 1 Food Safety Catering, Level 1 Food Safety Manufacturing, Level 1 Food Safety Retail, Level 2 Food Safety Catering, Level 2 Food Safety manufacturing, Level 2 Food Safety Retail, Licenses Premises Staff Training, LinkedIn for Business, Lockdown Procedure in Schools, Managing Meetings, Managing Occupational Health, Managing Sickness and Absence, Manual Handling, Mental Capacity Act and Deprivation of Liberty Safeguards, Mental Health Awareness, Mental Health First Aid, Moving and Handling People, Negotiation, Noise Awareness, Nutrition and Hydration, Objective Setting, Paediatric First Aid, Person-Centred Care, PPE, Positive Handling in Schools, Preparing for a Job Interview, Presentation Skills, Prevent Duty, Principles of Communication, Problem Solving in the Workplace, Project Management, Safeguarding Adults, Safeguarding Children, Sales Skills, SEO for Business, Sexual Harassment in the Workplace, Sharps Awareness, Slips Trips and Falls, Social Media Marketing, Stress Management, Stroke Awareness, Supervising Food Safety Level 3, Supervising Mental Health at Work, The Principles of Performance Management, Time Management, Twitter for Business, Understanding your Role in Care, Working at Height, Working in confined Spaces, Working Safely, Working withing the Private Security Industry, Workplace health and Safety, Your Personal Development.
© 2023 Controlled Environments Ltd
Co. Reg No. 5810557